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Objectives

Au Coeur Du Luxe (ACDL) is a global consultancy supporting premium and luxury brands with next-generation training and operational excellence. Founded in 2009, ACDL helps brands across Asia, Europe, and the Middle East accelerate onboarding, elevate staff engagement, and ensure global consistency in customer experience. They needed a way to:• Scale training globally while maintaining brand tone• Deploy adaptive microlearning across regions• Improve learner retention and training impact

Solutions deployed

ACDL and Sthrive co-created an integrated learning approach, combining strategy, content, and tech:• 1,100+ modules built into custom learning journeys• DISC-powered coaching for Beauty Advisors and retail teams• Blended learning: webinars, classroom, gamified e-learning• LMS-compatible content (SCORM) with full localization• Rapid video learning and 3D simulations• Integration into client LMS platforms

Results achived

9.5 NPS score from LVMH Beauty learners• 15,000+ sessions delivered globally• Trained 3,000+ professionals in China• Faster deployment, localized execution, higher impact• Trusted by 120+ luxury and premium brands

Testimonials

“ACDL created content, handled the community, and helped us build a real partnership. The results went beyond expectations.”— André Marzloff, Travel Retail Managing Director, LVMH Beauty

Enhancing Customer and Staff Interactions

Trust. Transparency. Excellence.

Client:Au Coeur Du LuxeType:Learning PartnerIndustry:Luxury, Fashion, Travel RetailSize:120+ clients, 20+ countriesFounded:2009Location:Hong Kong /UAE / FranceShare