Objectives
Implement a real–time data integration system to enhance decision–making capabilities:
- Utilize comprehensive data from multiple sources—including customer feedback, employee skills, sales data, and learning activities—to optimize workforce investments.
- Reduce costs and increase efficiency by transitioning to an in–house, real–time data analysis system, eliminating the need for external agencies.
Solutions Deployed
- Sthrive Real–time Data Platform: Aggregated data from customer feedback, employee skills and happiness, sales, staff seniority, and learning activities across all stores.
- Integrated Dashboard System: Provided store managers and corporate executives with access to real–time operational data to quickly identify areas needing attention and adjustment.
- Automated Reporting Tools: Created a system where data is not only collected but also automatically converted into actionable reports, suggesting immediate actions to optimize performance.
Results Achieved
- Decreased data–to–decision time by over 60%, significantly improving operational responsiveness.
- Achieved a 15% sales increase by aligning employee development programs with real–time sales data.
- Saved ~25% annually by reducing reliance on external consultancy and report analysis.
Testimonials
“Thanks to Sthrive’s real–time data platform, we’ve dramatically enhanced how we operate across the board. We make quicker, smarter decisions that have a direct positive impact on our bottom line. It’s crucial for staying competitive in today’s fast–paced retail environment.”