BEAT THE DISCOUNT MINDSET
COURSE DESCRIPTION
COVID19 RETAIL SERIES
Are your shoppers asking for specials, promotions or trying to negotiate the price with you? Do you feel have to face more and more the ”discount mindset”? In this module, we will share easy tips to help engage and manage the conversation with a shopper focusing on discounts.
In this module, you will learn:
- Introduction to omni-channel
- Discount mindset types
- How to turn a discount scenario into a sale
- How to deal with a discount mindset
- How to shift from a discount to value focus
- Defuse discount approach
- Estimated length: 15min
Skills covered in this course
Overcome discount requests
Promotions
customer needs
Course Features
- Skill level: ADVANCED
- Language: Simplified Chinese/Traditional Chinese/Korean K
- Type of Content: