Customer centricity Future of work Retail management Selling techniques


High staff turnover can be a significant challenge for store managers, impacting productivity and customer satisfaction. The key to overcoming this challenge is to hire the right talent and ensure they feel supported and trained in their roles. A comprehensive onboarding toolbox that includes modules such as Your Selling Steps, From Retail to New Retail, Identify Your Clients Style, Retail Fundamentals, Understanding Luxury, and Manage Your Own Boutique, can help achieve this goal. This toolbox can provide your team with the necessary skills and knowledge to succeed in their roles, which can improve productivity and drive sales. Moreover, providing comprehensive training to new hires can make them feel valued and invested in, which can increase their motivation and reduce staff turnover. By adopting this toolbox, you can enhance your team’s skills, improve employee retention, and ultimately, grow your business.


Skills covered in this course