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DISTANCE SELLING:​ LISTENING SKILLS

Future of work

COURSE DESCRIPTION

THIS MODULE IS PART OF THE NEW RETAIL SERIES​
Moving from physical to digital selling? In this module, we share tips to improve your communication skills and deepen relationship with your customers.
To gain in this module:
  • Active listening
  • Behaviors in communication
  • How to have outstanding customer service?
  • Listening skills

Skills covered in this course

Active listening
Behaviors in communication
listening skills