DISTANCE SELLING: LISTENING SKILLS
COURSE DESCRIPTION
THIS MODULE IS PART OF THE NEW RETAIL SERIES
Moving from physical to digital selling? In this module, we share tips to improve your communication skills and deepen relationship with your customers.
To gain in this module:
- Active listening
- Behaviors in communication
- How to have outstanding customer service?
- Listening skills
Skills covered in this course
Active listening
Behaviors in communication
listening skills
Course Features
- Industry: Beauty; Wine& Spirits; Watch& Jewellery; Fashion; Food& Beverage; Travel Retail
- Language: English, Simplified Chinese
- Type of Content: