Product knowledge Selling techniques


Understanding the origin and production of coffee can greatly enhance your ability to engage with clients, provide a unique experience, and stand out in a crowded market.
This course series will cover a wide range of topics, including the history of coffee, coffee cultivation and processing, and different brewing methods. You will also learn about flavor profiles and how to distinguish between different types of coffee.
By completing this course series, you will be equipped with the knowledge and skills to share your coffee story with clients, provide recommendations based on their preferences, and even create signature coffee drinks. This will not only enhance the customer experience but also contribute to the success of your business. Don’t miss out on the opportunity to become a coffee expert and elevate your hospitality game.


Skills covered in this course