DIGITAL MINDSET
COURSE DESCRIPTION
With a rapid technology evolution, service and shopping is redefined almost every day. The digital era is really changing the way we interact with shoppers and we can no longer treat this in silo but rather as part of the brand service. Discover with us the shoppers’ mindset and selling approach.
To gain this Module:
- Clients’ habits and expectations
- Digital integration in selling
- Shopping era insight
- Clients’ journey and profile
Skills covered in this course
Client's habits and expectations
Digital integration in selling
Shopping era insight
Course Features
- Industry: Beauty; Wine& Spirits; Watch& Jewellery; Fashion; Food& Beverage; Travel Retail
- Language: English, Simplified Chinese/Traditional Chinese
- Type of Content: