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HANDLING TEAM CONFLICT
Retail management
COURSE DESCRIPTION
As a manager, you may have to handle several conflicts with your team in your daily activities. This module discovers practical tools to handle them and strengthen your position.
To gain in this module:
- 4 Golden Rules
- 9 key steps
- Hot &Cold Conflicts
- Conflict styles
Skills covered in this course
Handling team conflict
Strengthening position
Course Features
- Industry: Beauty; Wine& Spirits; Watch& Jewellery; Fashion; Food& Beverage; Travel Retail
- Language: English, Simplified Chinese
- Type of Content: readinggame